Information We Collect

When you create an account, place an order, or send us a bridal enquiry, we collect your name, phone number, email address, city, and delivery address. If you opt in, we also record your preference to receive our weekly updates. We never store payment card or banking details — orders are confirmed via Cash on Delivery or WhatsApp.

How We Use Your Information

• To process and deliver your orders and keep you updated on their status.
• To respond to your bridal consultations and enquiries.
• To send weekly updates about new arrivals and collections, only if you have opted in.
• To improve our collections and your shopping experience.

Sharing of Information

We do not sell, rent, or trade your personal information. Your details are shared only with delivery partners where needed to complete your order, and with service providers who help us operate the website, under strict confidentiality.

Data Security

Your account and order information is stored securely and is visible only to you and our authorised store team. Customers can only ever see their own orders and profile.

Your Choices

You may opt out of weekly updates at any time by messaging us on WhatsApp or emailing us. You may also ask us to update or delete your account information.

Contact Us

For any privacy questions, reach us at Kulsum Creations, Shahran Market, Hyderabad, Telangana, India, or on WhatsApp at +91 93919 39060.